General Shipping Information

SHIPPING

Where do you ship?

USA


Do you ship to Alaska & Hawaii?
No

Do you ship to a P.O. Box?
No

Which shipping carrier do you use?
USPS is our standard domestic ship method, prices are per address.

Home deliveries are Tuesday thru Saturday.

Commercial deliveries are Monday thru Friday, please include company name on the recipient shipping address information.

Do you ship to a Business/Commercial Address?
Yes, we do ship to business commercial addressees.
When shipping to a business, the business name, recipient name, suite and/or floor number and business phone number must accompany the address.


When shipping to hospitals, colleges or large companies Sweet Dane’s Toffee will only guarantee delivery to the shipping and receiving area of the delivery address.  It is then that facilities responsibility to deliver the package to the appropriate recipient.  Sweet Dane’s Toffee cannot control delivery times or condition once delivered to the shipping and receiving area.

We are unable to ship to correctional facilities.

What days of the week do you ship?
March-September we ship Tuesday & Wednesday.
October-February we ship Monday thru Friday.
Are you able to ship in the summer?
Please review our “warm weather shipping policy”.

Does someone need to be home to receive the order?
No

Why do you need a shipping date instead of arrival date?
We are able to ship your package on a specific business day from our warehouse.  We are unable to guarantee a specific arrival date with our standard ship method.

Has my order shipped?
Click the “My Account” link at the top right side of our website to check your order status.

How do I track my order?
Click the “My Account” link at the top right side of our website to check your order status.